Contact Us

Have questions about Kolency? We're here to help. Get in touch with our team and we'll get back to you as soon as possible.

Send us a message

Get in touch

Email

mail@kolency.com

We'll respond within 24 hours

Office

Simalungun
Sumatera Utara, Indonesia 21162

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed

Support channels

Help Center

Find answers to common questions

Visit →

Live Chat

Chat with our support team

Video Call

Schedule a demo or consultation

Schedule →

Frequently Asked Questions

Find quick answers to common questions

How do I get started with Kolency?

Sign up for a free trial, connect your social media accounts, and start creating and scheduling content. Our onboarding process will guide you through everything you need to know.

Which social media platforms do you support?

We support all major platforms including Facebook, Instagram, Twitter, LinkedIn, TikTok, YouTube, and more. New platforms are added regularly.

Can I collaborate with my team?

Yes! Kolency is built for team collaboration. You can invite team members, set up approval workflows, and work together on content creation and scheduling.

What payment methods do you accept?

We accept all major credit cards, PayPal, and bank transfers for annual plans. All payments are processed securely through our trusted payment partners.